Patron Comments

"Thank you so much for all of your support, help, humor, and friendly service during our 30+ days at Harborview. You were my 'office' to take care of critical, important, imperative needs after my husband's accident. Thanks for the use of of your phone, stapler, copier, fax machine, envelopes, and computers...and the health literature too. Your help and support was vital...thanks for being available and for having all the resources to handle 'life' when trauma heppens and you're far away from home. Thanks for being part of what makes Harborview so great."

"The Resource Center was exremely helpful to me at a time when things looked dark to me. My husband was injured and we were flown here with nothing but the clothes on our bodies. Actually I was the only one who had my clothes; my husband was in a hospital gown. You helped me find transportation to a local store so that I could purchase necessary items for myself and my husband. The use of the computer allowed me to e-mail friends and family to tell them updates and to check on my finances. Thank you to the Center."

"I am so happy that there is a place such as the Patient and Family Resource Center: to be able to come to one place and receive so much information to read, to sign up for health classes and support groups, to be able to have access to computers - what a much-needed department. I thank you."

"As a family member of a patient in NICU, many thanks to all the Patient and Family Resource Center staff for helping make this process easier to cope with."

"Excellent service for patients and their families."

"I would like you to know that I really appreciate the classes offered."

"Nice people - warm smiles - kind, thoughtful, considerate, caring people who have big hearts and make you feel welcome."

"We love the 'home-like' feeling of the Center. It's very relaxing and calm with the music and plants; an oasis in the stress of Harborview."

"All the staff are very professional towards everyone who walks into the Center; very knowledgeable about Harborview as well as community resources. You seem to really want to be here for all who enter."

"You helped us tremendously with hotel accomodations. Thank you!"

"Thank you for your courtesy and respect."

"I'm trying to learn more about diabetes and the staff really helped me. Thank you."

"I think you have a lot of excellent classes here that help a lot of people."

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Last Update: 02-02-09