Wi-Fi Access for Patients and Visitors

Harborview and University of Washington Medical Centers are pleased to make free Wi-Fi access available to our patients and their visitors in all areas where we have wireless coverage.

Connecting to the Wi-Fi Network

  • Use your wireless utility to search for the Wi-Fi network called "Patients and Visitors."
  • Open your web browser (e.g., Internet Explorer, Firefox, etc.) and connect to any page.
  • You should be redirected to our page with the Terms and Conditions of use.
  • No username or password is required.
  • If you are prompted for a password you are connecting to the wrong network.
  • The "University of Washington" network is for faculty, staff, residents and students with a UW NetID.

Patients and Visitors Wi-Fi Network

Other Options for Internet Access

Harborview Medical Center

There is a computer with high speed internet access at the Patient and Family Resources Center. It is located on the ground floor of the East Hospital wing near the outpatient pharmacy and gift shop.

Harborview Patient Family Resource Center

UW Medical Center

At UWMC you can find an internet connection in the wall of most inpatient rooms, look for the one labeled UWMC DSL near the head of the bed (see photo below). One of the staff can try to help you find an internet cord if you don't have one. Please return it when you are done.

UWMC DSL jack

There are seating/work areas with wired internet access in the main lobby, third floor, either side of the main doors.

Lobby desk

There is a self serve internet kiosk in the main lobby near the UWMC Patient Education Center.

Internet kiosk


Please note: Unfortunately, we are unable to provide individualized support for patients' and visitors' personal computers. Please consult the instructions that came with your device for more information.