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Patient Financial Services (PFS) Customer Service

Contact Us


For the best service possible, have a recent statement and your account number handy.

In person

Patient Financial Services
UW Tower
4333 Brooklyn Avenue NE, 9th Floor
Box 359430
Seattle, WA 98195-9430

Monday through Friday, 8:00 a.m. to 5:00 p.m.
(excluding Washington State holidays)

Please call first to make an appointment to meet with a Customer Service Representative

We are conveniently located off I-5 in the University District of Seattle.

By phone

206.598.1950
877.780.1121 (toll free)
Monday through Friday, 8:00 a.m. to 5:00 p.m.
(excluding Washington State holidays)

By U.S. mail

University of WA - Patient Financial Services
Campus Box 359430
Seattle WA  98195-9430

Online

Contact us or submit your billing question online >

Please note: Email communications may contain patient identifiable or confidential information. Because email is not secure, please be aware of the risks associated with email transmission. If you are a patient, communicating to a UW Medicine Provider via email implies your agreement to email communication. For more information about the possible risks of sending email, see the UW Medicine Agreement on Email Correspondence.


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